A) Two or more people who work collectively to achieve a common goal form a team. Teams are formed with the aim of doing a task which is too complex for an individual to achieve. By being the part of a work team, one contributes to the success of the organization by working with others to achieve the overall objectives of the organization. It takes a good leader to build effective teams. In the following paragraphs, various methods for making the work teams successful will be discussed.
As soon as a team is formed, team mission should be communicated to all the members to provide them with a clear direction. A leader must make sure that team members are committed to the team mission which will be in line with the organizational goals and values. This will result in group cohesion. Team members should be well- trained and should have an appropriate level of technical and soft skills. A leader should create an environment where there is maximum contribution from the team members.
Team work requires all members to express themselves without any hesitation. Members should not flounder saying what they think and sharing any idea that comes up in their mind. This makes it necessary for a team leader to adopt the policy of open communication. Another factor that determines a team’s success is cooperation among the team members. Members have to be considerate of other members’ feelings and should avoid behaviors that will irritate others. Therefore, team members should support each others’ efforts. This will contribute to the greater good of the team.
We cannot avoid the inevitable. Because each of the team members thinks differently, conflict is sure to occur. The key is to manage this conflict effectively. Both team members and team leader should be trained beforehand to manage the conflict when it creeps in. Teams who perform well in times of turbulence succeed eventually. Successful teams have high adaptability power. They can evolve according to the changing conditions.
B) The world has advanced technologically and this has facilitated formation of teams having members from various geographical locations. These are called virtual teams. So, the main characteristic of virtual team is that its members are separated by physical boundaries and/or time. Technology facilitates team members’ meeting. There are various factors that a leader needs to take care of when leading a virtual team.
Firstly, a leader needs to take appropriate steps to have team members take ownership of the projects they are working on. One of the challenges that the team leader faces is that as the team members are separated by time/space, they may lack a sense of belonging toward their team. So, it is imperative for a leader to build a sense of belonging among members toward their team which eventually lead them to take ownership of projects that they may be working on.
Secondly, he should make every effort to build trust amongst the team members. This may require him to organize at least one face-to-face meeting whereby members will get to know each other. So, why should he arrange a face-to-face meeting? The answer is that face-to-face meetings are more powerful when it comes to forming trustworthy relationships. During virtual meetings, a leader should also make sure that all the members are actively listening to each other. These steps will ensure that team members consider each other reliable and capable which will ultimately result in relationships based on trust.
Thirdly, a team leader should make sure that standard global English should be used because language barriers are hurdle that a virtual leader faces. Use of global English will ensure that all members listen what is actually said.
Fourthly, team leader should have enough knowledge about the cultures that team members come from. So, he should study about these cultures. He may want to learn simple greetings such hello, thank you, bye etc. By using these greetings, he will show team members that he respects their cultures.
Lastly, the team member may contact individual members for feedback. This will allow team members to voice their concerns and they will have a chance to strengthen their relationships with team leader. And, a team leader will show that he cares for them. This effort will also create a positive energy amongst the team.
Carroll, B. (2007). Building Trust in Virtual Teams. Retrieved July 26, 2009,
Kahai, S. (2007). Helping Your Virtual Team Take Ownership of Team’s Project. Retrieved July 26, 2009, from http://www.leadingvirtually.com/?p=7
McCarthy, D. (2009). 10 Tips on How to Lead a Global Virtual team. Retrieved July 26, 2009,
Sasso, A. (2007). It’s Not What You Say, It’s What They Hear. Retrieved July 26, 2009,
Zoglio, S. (1993). Teams at work: 7 keys to success. Tower Hill Press