1. Can I pay after my essay is written?
All payments are up front and should be paid before a writing team is assigned on your order.
2. Can I pay through debit card?
Yes, you can pay for your order through a debit card.
3. What is your refund policy?
Please check our Terms & Conditions page for refund policy.
4. Can I pay in installments?
Yes, you can pay in installments. Please chat with one of our friendly live support writing consultant and you will be briefed on how installment program works.
5. When should I ask for cancellation if I want to cancel an order?
If, you have made the payment and wish to cancel the order, please contact us within 1 hour of your payment before assignment of a writing team on your paper.
6. When you say unlimited revisions, exactly how many times can I actually revise an order?
When we say unlimited, we guarantee that there is no limit unless the facility is used irrelevantly or for false purposes.
7. Why does it take me to another website when I am about to make the payment?
Since, we do not accept financial information of our clients to make sure your financial details are safe, we use a third party merchant, who, on our behalf uses the most secure servers and process the payments seamlessly by encrypting all your personal data between your bank and ours.
8. Can I talk to my writing team?
Our writers are so busy with their tasks that it is almost impossible for them to communicate with our customers and due to security reasons it is the company’s policy that all customers shall only communicate with the live chat consultants.
9. What is your referral program?
Our referral program is as simple as it sounds, all you need to do to join the program is simply bring your friends or class-mates to E4Essay.com and get amazing discounts of up to 20% on each friend referred.
10. Will my essay be re-sold later by A4Essay?
No, it is our strict policy not to re-sale any of the papers created or edited for our customers.
11. Can I add additional files to my order after purchasing?
Absolutely, you can access your member’s area and upload files to your order.
12. Do I have to check for my order’s progress daily?
Totally depends on you, or we will update you via email for your order’s progress and you will be notified via email once your order is completed and ready to download.
13. How long does it usually take to complete an order?
We have flexibility for deadlines which you can easily select according to your needs:
- 3-11 hours
- 12-24 hours
- 25-48 hours
- 3-7 days
- 10 or more days